Privacy Policy
Effective Date: 20/11/2025
Website: https://www.electroenergy.co.uk
ElectoEnergy (“we”, “our”, “us”) is committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR). This Privacy Policy explains how and why we collect, use, and store your data when you use our website and services.
Who We Are
ElectoEnergy
Email: contact@electroenergy.co.uk
Address: Electroglow Ltd, D6 MediCity, Third Floor, Thane Road, Nottingham, NG90 6BH
We are the Data Controller for personal data processed through this website and our services. We do not currently require or appoint a Data Protection Officer (DPO).
How We Use Your Information
We use your data to:
- Respond to enquiries and provide customer support
- Send updates or newsletters (if you’ve consented)
- Improve our website and services
- Prevent fraud or misuse
- Comply with legal obligations
What Information We Collect
a. Information You Provide
We collect personal data when you:
- Contact us via forms or email
- Subscribe to our newsletter
- Request information or services
This may include:
- Name
- Email address
- Phone number
- Address (if relevant for services)
- Message content
b. Information We Collect Automatically
We collect technical data when you visit our site, including:
- IP address
- Device and browser information
- Pages visited
- Referring URL
- Interaction timestamps
This data is collected using cookies and Google Analytics.
Cookies & Analytics
We use cookies to:
- Enable site functionality
- Collect anonymous analytics (Google Analytics)
- Remember user preferences
You will be prompted to consent to non-essential cookies when you visit our site. No non-essential cookies (e.g. analytics) are set until you accept them.
You can change your preferences or withdraw cookie consent anytime
Data Retention
We retain your personal data:
- For as long as necessary to fulfil the purpose it was collected for
- As required by law (e.g. for accounting or legal obligations)
- Until you withdraw consent (for marketing communications)
Contact data from enquiries is typically stored for up to 12 months.
Legal Bases for Processing
We process data under the following legal grounds:
- Consent – for newsletters and cookies
- Contract – to deliver requested services or respond to enquiries
- Legitimate Interests – to improve our website and protect against misuse
- Legal Obligation – to comply with UK laws and regulations
You may withdraw consent at any time by contacting us or using the unsubscribe link in emails.
Sharing Your Information
We do not sell or rent your data.
We only share it with trusted third-party service providers for necessary functions:
| Service | Purpose | Location | Safeguards |
|---|---|---|---|
| Mailchimp | Email delivery (newsletters) | USA | UK Extension to EU-U.S. Data Privacy Framework |
| Zoho | CRM, contact form data | EU/Global | Standard Contractual Clauses (SCCs) |
| Google Analytics | Website usage analytics | USA | UK Extension to EU-U.S. Data Privacy Framework |
We ensure these providers process data in compliance with UK GDPR.
International Data Transfers
Some service providers (e.g., Mailchimp, Google) process data outside the UK.
We ensure appropriate safeguards are in place, such as:
- UK-approved Standard Contractual Clauses
- Certifications under the UK Data Privacy Framework
Your Data Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time
- Request data portability (in applicable cases)
To exercise your rights, contact us at contact@electroenergy.co.uk
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
https://ico.org.uk/make-a-complaint/
Children’s Privacy
Our services are not directed at children under 13.
We do not knowingly collect personal data from minors. If you believe we have collected data from a child, please contact us and we will delete it.
Changes to This Policy
We may update this policy from time to time.
The latest version will always be available on this page, and material changes will be clearly communicated.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Email: contact@electroenergy.co.uk
Address: Electroglow Ltd, D6 MediCity, Third Floor, Thane Road, Nottingham, NG90 6BH